TOOTHCRUSH DELIVERY DETAILS
Toothcrush deliveries are all sent in the middle of each month and should arrive around the third week of the month. If you ordered by midnight on the 14th of the month, yours will only take a few days to arrive. If you ordered after the 14th of the month, then yours will take until the next month to arrive.
All Toothcrush deliveries are made by Australia Post posties (not by couriers) and so check your letterboxes on the days that you're due deliveries.
Australia Post aims to deliver between 2 and 6 working days. In our experience, it can take a little longer - but if your delivery isn't with you by the 25th of the month, please get in touch.
Why are you called Toothcrush? That sounds kind of painful!
We mean 'crush' as in when you have a crush on someone. A love thing. It could have been Toothlove but that wouldn't rhyme with toothbrush now would it?
What if my partner and I both want Toothcrush? How will we tell our brushes apart?
Each Toothcrush delivery contains brushes of different coloured bristles, so you can always tell whose Toothcrush brush is whose.
Can I choose my colour?
No. Well at least, not yet. We may offer this in future, but for the time being we'll send you different coloured bristles each month.
Can I get a medium or hard bristle Freshbrush?
No. Your dentist will tell you that medium or hard bristles will damage your teeth and gums. And we can't help you do that.
Can I buy Toothcrush for somebody else?
Not right now, but a gifting option is coming soon.
Can I try out Toothcrush before signing up for a whole year?
Yes - you can sign up to try Freshbrush for three months for $20 and shipping. Just head back to the product page.
Is the packaging recyclable?
Yes - our packaging and postage material is all 100% biodegradable, compostable and recyclable cardboard. Each brush comes in a sanitary sleeve made from PLA, a 100% biodegradable plastic alternative made entirely from plant material. The PLA we used has been tested and certified compostable. You can read the certification here.
What happens if I change address during my annual subscription?
That's no problem - just enter your current address when you sign up, then if and when you move, come back to this page, hit the button below, and let us know your new address.